Terms of Use

HerbaClub mobile application
Effective date: June 2, 2026

These Terms of Use (the “Terms”) govern your access to and use of the HerbaClub mobile application (the “App”) operated by Individual Entrepreneur “SRM GROUP” (Republic of Kazakhstan) (the “Owner” or “Operator”). By downloading, registering in or using the App, you agree to these Terms. If you do not agree, do not use the App.

1. Eligibility

The App is intended for users aged 14 and older. If you are a minor under the age at which the law of your country requires consent of a parent or legal guardian, you may use the App only with such consent.

2. Description of the service

The App is a wellness online club that provides features including step tracking, a BMI calculator, a water tracker, meditations, communication with an AI assistant (the “AI trainer”), which is powered by Google Gemini, and an in-app chat with other users. The features are informational and motivational in nature.

3. Important notice about the App and its ownership

The following terms are an essential part of this agreement and you accept them by registering in and using the App:

  • The App is the property of a Partner of Herbalife (the “Owner”).
  • The App is an online club of a Partner of Herbalife.
  • The Owner has the right to add, service and remove users, and to grant users extended user rights.
  • The Owner has the right to remove other Independent Partners from the App without notice if they are not partners of the Owner’s organisation (structure).
  • All results are individual and are not guaranteed.
  • A user who has downloaded and registered in the App agrees to these rules.
  • The App is operated by an independent Partner and is not operated, endorsed or sponsored by Herbalife. All trademarks belong to their respective owners.

4. Health and wellness disclaimer

MEDICAL DISCLAIMER: The App is not a medical device and does not provide medical advice, diagnosis or treatment. The information and features in the App, including the AI trainer, meditations and BMI calculator, are provided for general wellness and informational purposes only and are not a substitute for professional medical advice.

The AI trainer is an automated tool and is not a healthcare professional. Always consult a qualified physician or other healthcare provider before making changes to your diet, exercise, supplementation or lifestyle, and especially if you have any medical condition. You use the App’s wellness features at your own discretion and risk.

5. Accounts and Owner rights

To use the App you create an account and provide accurate information. You are responsible for the activity under your account and for keeping your credentials confidential. The Owner may add, service, suspend or remove user accounts and grant or revoke extended user rights, including removing Independent Partners who are not part of the Owner’s organisation, as described in Section 3.

6. In-app chat and user conduct

The App includes communication features. You agree not to use the App to publish or transmit content that is unlawful, harmful, harassing, hateful, defamatory, infringing, deceptive, or that constitutes spam or unsolicited advertising, and not to share other persons’ personal data without their consent. Content you submit to the in-app chat may be visible to other users. The Owner may moderate, remove content and restrict or terminate access for users who violate these Terms.

7. Intellectual property

The App and its content (software, design, text, graphics and other materials, except user-generated content) are owned by the Owner or its licensors and are protected by law. You are granted a limited, non-exclusive, non-transferable, revocable licence to use the App for personal, non-commercial purposes in accordance with these Terms. You retain rights to the content you submit and grant the Owner a licence to use it as necessary to operate the App.

8. Personal data

The Operator processes personal data in accordance with the Privacy Policy and the Consent to the Processing of Personal Data, which are available in the App. Health and wellness data is processed only on the basis of your explicit consent.

9. Disclaimer of warranties

The App is provided “as is” and “as available”, without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement. The Owner does not warrant that the App will be uninterrupted, error-free or secure, or that any wellness result will be achieved.

10. Limitation of liability

To the maximum extent permitted by applicable law, the Owner is not liable for any indirect, incidental, special or consequential damages, or for loss of data, arising out of or in connection with your use of or inability to use the App. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including mandatory consumer rights.

11. Termination

You may stop using the App and delete your account at any time. The Owner may suspend or terminate your access if you violate these Terms or where required by law. Provisions that by their nature should survive termination (including intellectual property, disclaimers and limitation of liability) survive.

12. Governing law

These Terms are governed by the law of the Republic of Kazakhstan, without prejudice to mandatory consumer protection rights that may apply to you under the law of your country of residence.

13. Changes and contact

The Owner may update these Terms from time to time; the current version is made available in the App with an updated effective date. Continued use of the App after changes take effect constitutes acceptance of the updated Terms.

Contact: Individual Entrepreneur “SRM GROUP”, e-mail herbaclub.app@gmail.com.